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Chief Data Officer
Ken Pfeil

Media Articles

September 23, 2021

Qlarion Celebrates the Continued Growth of Data Sharing Platform Helping Virginia Respond to the Opioid Epidemic and COVID-19

Virginia’s data sharing and analytics platform, FAACT, now covers 8.6 million Virginians, includes over 20 agencies, 65 unique data sets, and more...Read more here.


February 10, 2021

Virginia Data Revolution

Public trust in government is approaching record lows: In 2020, according to Pew Research, only 20% of Americans said they trusted government institutions. As state governments take on the unprecedented task of vaccinating millions of constituents, rebuilding trust in government is mission critical – and data might be the key to doing so. The Commonwealth of Virginia has both recognized this and invested in this important goal.

February 18, 2021

Business of Data Podcast

The Business of Data Podcast is dedicated to providing a voice to the Global Data & Analytics community. Each episode is focused on a specific topic area, uncovering the most pertinent issues facing global data & analytics leaders. Check out this feature episode with Carlos Rivero.

January 15, 2021

Data-sharing is Crucial to State Pandemic Response

Virginia Chief Data Officer Carlos Rivero said his office has spent time amid the pandemic tracking how policies and data create measurably positive impacts, whether it be in delivering assistance or slowing the spread of the coronavirus.

December 2, 2020

Virginia Tackles Pandemic Response, Opioid Crisis with Data

CDO Carlos Rivero explains how he aligns his priorities with the CIO’s, how COVID-19 accelerated Virginia’s data governance strategy and how his time with the Federal Transit Administration informs state-level work.

November 11, 2020

NASCIO Voices Podcast

Amy and Matt talk with Virginia's Chief Data Officer, Carlos Rivero, about the recent NASCIO Award on their "Framework for Addiction Analysis and Community Transformation (FAACT)." 

More information on the award here.

October 9, 2020

How The Commonwealth Of Virginia Uses Data And AI To Enhance Operations

State governments have unique challenges when it comes to budgets, workforce readiness, and technology adoption. Increasingly state and local governments have also been innovative, pushing forward AI technology to help with many operational and...

September 17, 2020

Data Leaders on Leveraging Data During & After COVID-19

The unprecedented crisis caused by the COVID-19 pandemic elevated the importance of data-driven decisions and made state and local government data leaders key figures in the response processes...

September 16, 2020

Using Data to Save Lives

The battle to tackle an opioid epidemic across the USA was going nowhere. So the Commonwealth of Virginia turned to data to fight it, appointing Carlos Rivero as the first Chief Data Officer with a mission to bring the numbers down - and save lives. He talks to Tech for Good about the methods behind the data-driven response to the crisis, and how it's now being applied to COVID-19.

September 9, 2020

How State Technology Chiefs Showed Flexibility During the Pandemic

State technology leaders have taken on new responsibilities during the coronavirus pandemic, including guiding government employees through the process of working remotely and ensuring that their states’ health data is accurate and available to the right agencies... 

September 4, 2020

The Data Culture Catalyst

Whether it is a new data-sharing platform, a data analytics project, or a governance framework, the catalyst that can move it all forward is people. Creating the awareness about data ignites data discovery that leads to...

August 28, 2020

Is Your City Running Data Drills for Pandemic Prep?

Commonwealth Chief Data Officer, Carlos Rivero, explains on the podcast that a pilot project started in 2018 to fight the opioid epidemic has mutated into a framework that’s now helping Virginia agencies share data more readily during the coronavirus pandemic.

July 16, 2020

Propelling Your Career Forward to the Chief Data Officer

In this panel discussion, three Chief Data Officers will share their career journeys and describe how they see the elusive role of the CDO evolving as organizations increasingly look towards data for better decision-making, marketing, customer service, and monetization.

July 9, 2020

The Commonwealth of Virginia Battles COVID-19 with Secure Data Platform

This webinar examines how the Commonwealth of Virginia is navigating the pandemic by utilizing a highly flexible, scalable, and secure data platform to stand up a secure database around COVID-19 information sharing to help state leaders make intelligent decisions.

July 9, 2020

Virginia Consolidates COVID Response Data

The Framework for Addiction Analysis and Community Transformation (FAACT), a cloud-based data-sharing and analytics platform, has been augmented with new datasets, data sources and capabilities to study two critical aspects of COVID response...

July 16, 2020

Federal News Network Interview with Carlos Rivero: Part I

In a special edition, Carlos Rivero discusses why data is a business asset or a mission asset. It is not a technology asset. It’s something that’s developed and implemented through technology, but its true value is harnessed in the mission and business of the organization.

July 2, 2020

Federal News Network Interview with Carlos Rivero: Part II

In this episode, Chief Data Officer Carlos Rivero talks about how having that data inventory and classification in a catalog of state data assets was critically important to support data discovery across all of the different applications within the state enterprise.

June 25, 2020

Virginia Creates Website to Match Job Seekers with Openings

In the face of unprecedented unemployment, prior investments in digital operations and a data trust allowed the state, with data analytics company Qlarion, to fast-track a job referral website. More than 800,000 Virginians filed unemployment claims since state lockdowns started, officials with the Virginia Employment Commission told media on June 11. Fortunately, prior investments in digital services left the state with some options.

June 22, 2020

A Smarter Government: State and Local Agency Transformation Strategies

State and local governments across the country face unique challenges and disparate needs in the journey to become more efficient, yet there is shared DNA in any successful transformation blueprint: a clear roadmap, buy-in from leadership, solutions that scale, well-trained talent, and consistent communication channels, to name a few. Route Fifty sat down with state and local leaders from across the country and explored the keys to successful agency transformation.

June 22, 2020

Virginia launches digital tools to aid communities' COVID-19 response

To support communities hit hard by the coronavirus pandemic, Virginia Gov. Ralph Northam announced last week he’s expanding two statewide data analysis platforms dedicated to helping people find jobs and helping municipalities understand where to allocate medical resources to slow the spread of COVID-19.

May 8, 2020

The Value of Data in Virginia

Chief Data Officer, Carlos Rivero, worked with Qlarion, Tyler Technologies and AWS to deliver the Framework for Addiction Analysis and Community Transformation (FAACT) platform, a local-focused data-sharing and analytics platform the state uses to address opioid misuse disorder, addiction, and other emerging issues.

December 20, 2019

Shared Intelligence

Virginia’s first chief data officer aims to improve state government by making better use of its information systems by building partnerships to transform the way the state handles its vast amounts of data.

July 27, 2018

Virginia Governor Appoints State's First-Ever Chief Data Officer

Virginia Gov. Ralph Northam has appointed Carlos Rivero, whose career has spanned academic institutions and federal agencies, as the state’s first-ever chief data officer. The move follows the passage of Virginia’s Senate Bill 580, the Government Data Collection and Dissemination Practices Act.